Frequently asked questions about payment in the online store

Are payments on secure?

We attach the utmost importance to the security of our customers' bank details. Japanstore has partnered with PAYPAL, an American company offering payment services with the highest level of security. PayPal Platform offers security through two-step card payment authentication (3D Secure). Automatic updates occur as security protocols change. Real-time analytical data and adaptive machine learning are undeniable advantages of PayPal.

All your transactions are protected, so ordering from is completely safe!

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How can I pay for my order?

You can pay for your order by: debit card, credit card and PayPal fast payment system.

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Can I pay for my order in Euros or Dollars?

Yes, change the currency to Euro or Dollar in the store options, then in the PayPal module choose the method of payment by credit/debit card or PayPal account.

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How do I get an invoice?

To receive a VAT invoice please contact Japanstore Customer Service - Please note that in order to receive a VAT Invoice you must provide your Tax Identification Number at the time of ordering.

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